Alexa E
Therapy
Alexa E
Therapy
Privacy Policy
Last updated: October, 11 2026
AlexaE Therapy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share through our website.
This Privacy
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, or interact with our online services. It also describes your privacy rights and the choices available to you regarding your information.
This Privacy Policy applies to information collected through our website and related online interactions. It does not replace any separate privacy notice or agreement that may apply when you receive psychotherapy or other professional services.
By using this website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for specific data collection or processing activities, we will obtain consent as required.
Definitions
For purposes of this Privacy Policy:
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Personal Information means information that identifies, relates to, describes, or could reasonably be associated with an identifiable individual.
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Website refers to the AlexaE Therapy website and its online pages.
(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Alexa Eguchi Diaz, Licensed Marriage and Family Therapist, as Shine Wellness Collective Inc, -
Services refers to the website features and online services we make available, including contact and appointment-request options.
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Service Providers means third-party companies or individuals that help us operate our website, manage communications, provide scheduling tools, or perform related technical services.
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Usage Data means information collected automatically through website visits, such as pages viewed, browser type, and time spent on the website.
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Cookies are small data files that websites may store on a computer or mobile device to support functionality, remember preferences, or analyze website activity.
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Device means a computer, mobile phone, tablet, or other device used to access the website.
Information We Collect
The information we collect depends on how you interact with our website and the features available.
Personal Information You Provide
When you submit a contact form, send an inquiry, or request an appointment, we may collect information such as:
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First and last name
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Email address
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Telephone number
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Preferred method of contact
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General information about your inquiry or requested services
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Other information you voluntarily provide
Please avoid including sensitive personal information, detailed mental health histories, diagnoses, or confidential clinical information in general website contact forms.
Submitting an inquiry through this website does not, by itself, establish a therapist-client relationship.
Automatically Collected Information
Our website is hosted and operated using Wix. Depending on our website configuration and the features enabled, Wix and its service providers may collect certain technical information, including:
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Internet Protocol (IP) address
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Browser type and version
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Device type and operating system
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Pages visited and time spent on pages
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Date and time of website visits
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Referring website addresses
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Website performance and diagnostic information
This information may be used to maintain website functionality, support security, troubleshoot technical issues, and understand website traffic.
Appointment Scheduling and Third-Party Services
Our website may include links or integrations that allow you to request appointments or access scheduling services through third-party platforms, including SimplePractice.
When you follow an external scheduling link or submit information through a third-party platform, that platform may collect and process your information under its own privacy policy and applicable terms.
We encourage you to review the privacy practices of third-party services before submitting information through them.
Cookies and Tracking Technologies
Our Wix website may use cookies, pixels, and similar technologies to support website functionality, security, preferences, and analytics. The specific technologies used depend on our website settings and the third-party tools we enable.
These technologies may be used to:
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Support essential website functionality and security.
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Remember visitor preferences.
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Understand website traffic and visitor interactions.
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Evaluate website performance and identify technical issues.
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Support other features that we choose to enable.
You can manage or disable cookies through your browser settings and, where available, through the website's cookie preference tools. Disabling certain cookies may affect website functionality.
If we enable third-party analytics or advertising technologies, their collection and use of information will be subject to applicable privacy and consent requirements.
How We Use Your Information
We may use the information collected through our website to:
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Respond to questions and inquiries.
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Communicate about services and appointment availability.
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Facilitate appointment requests and scheduling.
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Maintain, monitor, and improve website functionality.
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Troubleshoot technical issues and protect website security.
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Manage website administration.
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Comply with applicable legal obligations.
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Protect the rights, safety, and security of our business and website visitors.
We will not use personal information for purposes incompatible with the reason it was collected, except as permitted or required by law.
If we send marketing communications, we will do so in accordance with applicable law. You may opt out of marketing emails where applicable.
How We Share Your Information
We do not sell personal information in the ordinary course of our business.
We may share information in limited circumstances, including:
Website Hosting and Technical Services: With Wix and relevant service providers to host, maintain, secure, and operate our website.
Appointment Scheduling: With SimplePractice or other scheduling providers when you choose to use their services.
Communications and Administration: With service providers that help us manage website inquiries, email communications, or technical operations.
Legal Obligations: When disclosure is required by law, valid legal process, or an authorized governmental request.
Safety and Protection: When disclosure is legally permitted and reasonably necessary to protect the rights, safety, or security of our business, website visitors, or others.
Business Transfers: In connection with a merger, reorganization, or transfer of business assets, subject to applicable law.
With Your Consent: When you direct us to share information or provide consent where required.
Third-party providers may process information under their own privacy policies and contractual obligations. We encourage you to review the applicable privacy policies of Wix and SimplePractice for further information.
We do not authorize the use of website contact information to disclose confidential psychotherapy information to advertising platforms.
Data Retention
We retain personal information collected through the website only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal obligations.
Data Security
We take reasonable steps to protect information submitted through our website against unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted through the website or third-party services.
Please use caution when submitting personal information online, especially through general contact forms or unsecured communications.
Your Privacy Rights and Choices
Depending on the information involved and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information collected through the website.
You may also be able to manage cookie preferences through your browser settings and opt out of marketing communications where applicable.
To submit a privacy-related request, please contact us using the information provided below.
Certain information may need to be retained to comply with legal obligations, resolve disputes, or protect legitimate interests. Requests involving clinical records may be subject to separate privacy procedures and legal requirements.
Depending on your state of residence and applicable law, you may have additional rights regarding your personal information.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children under 13 without an appropriate legal basis and required parental involvement.
If you believe a child has submitted personal information through our website inappropriately, please contact us so we can review the matter and take appropriate action.
This provision concerns website data collection and does not determine the availability of professional services to minors.
Links to Third-Party Websites
Our website may contain links to external websites or services. We do not control and are not responsible for the privacy policies, content, or security practices of third-party websites.
When you visit an external website or use a third-party service, its own privacy policy and terms may apply. We encourage you to review those policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, or applicable legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
We encourage you to review this policy periodically to remain informed about how we handle personal information.
Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding personal information collected through our website, please contact:
AlexaE Therapy
LMFT CA #158253
170 E. 17th Street, Suite 205
Costa Mesa, CA 92627
Phone: 949-414-8557
AlexaEtherapy@gmail.com